🏡 Buying or selling a home? Property Pros Real Estate → Español  ·  Call 409.895.2383 · Press Option 2
For Residents

Resident resources, all in one place.

Pay rent, request maintenance, and find everything you need to rent with The Pros.

Quick Links

What do you need today?

Before You Apply

Know where you stand before you pay a fee.

We'd rather tell you upfront than surprise you later. Here's what we look for on every application.

Income

Combined gross monthly income of at least 2.5x the rent, verified with pay stubs, offer letters, or bank statements.

Rental History

Verifiable, positive rental history (family and friends don't count as references). No prior evictions or unpaid balances with a landlord.

Credit

We look at the full picture, not just a score. Lower scores may qualify with an additional deposit or risk-mitigation fee.

Background

Criminal and sex-offender screening on every applicant 18+. Recent felony convictions may result in denial.

Pets

Many of our homes welcome pets. Pet fees do apply and are set case by case. Assistance animals are always fee-exempt.

Fees

Application fee: $50 per adult 18+, non-refundable. Processing fee: $175, refunded if you are not approved. Any additional fees are disclosed before you apply, never after.

I Qualify, Let's Apply

Resident Experience

Renting from The Pros feels different.

The best owners keep the best residents. So we make living in one of our homes easy, and we actually answer the phone. That's just how we do things around here.

Resident Portal Login

Moving Out

Move-out information.

When do I get my deposit back?Texas law gives us 30 days after you move out and return keys. We do a documented move-out inspection, apply any lawful deductions, and mail your refund with an itemized statement.
Questions before you move?Call 409.895.2383 and press Option 2, or message us through the resident portal.
Resident FAQ

Straight answers, no runaround.

How do I apply for a home?

Tap Apply Now anywhere on this site or scan the QR code on our sign. Each adult 18+ completes their own application.

How do I pay rent?

Your first month's rent must be paid in certified funds (cash, money order, or cashier's check). After that, the remaining months of your lease are paid through the resident portal. Residents also have access to the PayNearMe program, so you can pay at participating local retailers. For after-hours cash payments, we have a secure drop box at our office.

How do I submit a maintenance request?

Log in to the resident portal and add a thorough description of the issue, along with photos and videos. A member of our maintenance team will reach out to troubleshoot.

Do you allow pets?

Many of our homes do. Each listing notes its pet policy, and pets are approved on a case-by-case basis.

Can I renew my lease?

We'd love that. We reach out 45 to 60 days before your lease ends to talk renewal terms.

Happy with your home?A quick Google review helps your neighbors find a landlord who actually answers the phone.
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Looking for a Home?

Saw our sign in a yard? Apply right now.

Scan the QR code on any of our signs around Southeast Texas or tap below. The application is quick, secure, and reviewed by a real person on our team, not a computer in another state.

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